Frequently Asked Questions
How does the Large Gift Box (Empty Box) - Build Your Own work?
Add the box to your cart, then choose the lavender products to go inside it. Pick them from our shop, and add a greeting card if you'd like one. We pack everything into the box by hand at our farm in Newstead, Waikato, and send it ready to give. Our Build Your Own Gift Box guide walks through each step.
What makes the Large Gift Box (Empty Box) - Build Your Own different from other lavender gift boxes?
Our roomiest build-your-own box is packed by hand at our lavender farm in Newstead, Waikato. Choose the purple ribbon for a mini lavender bundle or the green ribbon for a small eucalyptus bundle, both grown on our farm, and it's the only box that fits 200ml products.
What comes with the build-your-own large gift box?
The box comes with shredded paper filling in a black gift box with your choice of ribbon. The purple ribbon box comes with a mini bundle of dried lavender, and the green ribbon box comes with a small eucalyptus bundle, both grown on our farm. The lavender products you choose are separate items in your cart.
What size is the large gift box, and what fits inside?
It comes in two sizes: 230 x 170 x 70mm and 250 x 250 x 110mm, and we pick the one that best fits the items you add. It is our roomiest box and holds about as much as our larger gift sets, such as the Sleep Support Essentials Gift Set. It is the only box that holds products of 200ml or more. For just a few small items, the Small or Medium box is a neater fit.
Can I include a gift message and send it straight to the recipient?
Yes. Add one of our greeting cards to your order and write your message in the Gift message or special instructions box in your cart — we'll handwrite it on the card. To send it straight to the recipient, enter their address as the shipping address. Receipts are emailed to you, so no price or invoice goes in the parcel.
How long does delivery take within New Zealand?
We send every order by tracked courier, with no signature needed. We aim to deliver within 3–5 working days in the North Island and 5–7 working days in the South Island and rural areas, and orders placed on a weekend or public holiday are sent the next business day.
Can I order this from overseas for someone in New Zealand?
Yes. You can order the Large Gift Box (Empty Box) - Build Your Own from anywhere in the world and we'll deliver it to any address in New Zealand — just enter the recipient's NZ address at checkout. We only deliver within New Zealand, so it can't be sent to an address overseas.