Frequently Asked Questions
What's a useful gift for someone heading off on a long-haul flight — is the Jet Lag Recovery Balm Pack a good choice?
Yes, it's a handy gift for anyone facing a long-haul flight. It's three small balms in a small organiser bag that tucks into a carry-on bag: a lavender sleep balm for resting on the plane or in a new time zone, a lavender and rosemary focus balm with a fresh rosemary and lemon scent for when you need to stay alert, and a lavender lip balm for dry cabin air.
What makes the Jet Lag Recovery Balm Pack different from other lavender packs?
All three balms are made with lavender oil distilled on our own farm in Newstead, Waikato. The focus balm is rosemary-led for a fresh, clear-headed scent, and the lip balm is made with shea butter and beeswax for dry cabin air.
What occasions suit this lavender travel balm set?
It suits frequent flyers, long-haul trips, overseas holidays, business travellers, farewell gifts and stocking fillers.
Does this balm pack arrive ready to give?
Yes — the three balms come together in a small organiser bag that's easy to slip into a carry-on bag or a stocking. To send it straight to the recipient, just enter their address as the shipping address. To include a personal message, add one of our greeting cards to your order and write your message in the Gift message or special instructions box in your cart — we'll handwrite it on the card. Receipts are emailed to you, so no price or invoice goes in the parcel.
How do I use this lavender travel balm set?
When it's time to rest, rub a little sleep balm onto the temples or pulse points. When you need to stay alert, rub a little focus balm under the nose or onto the temples. Use the lip balm whenever lips feel dry.
Does this lavender travel balm set contain nuts, coconut, beeswax or milk?
The Lavender Sleep Balm and the Lavender Rosemary Focus Balm contain beeswax and coconut oil, and the Lavender Lip Balm contains beeswax, coconut oil, shea butter and sweet almond oil. None of the items contain milk. Full ingredient lists are on each product's own page.
Where does the lavender in this balm pack come from?
All three balms are made with Super Lavandin (Lavandula × intermedia 'Super') essential oil grown and steam-distilled on our family farm in Newstead, Waikato. The focus balm adds rosemary, lemon, bergamot, peppermint and clary sage essential oils.
How long does delivery take within New Zealand for this balm pack?
We send every order by tracked courier, with no signature needed. We aim to deliver within 3–5 working days in the North Island and 5–7 working days in the South Island and rural areas, and orders placed on a weekend or public holiday are sent the next business day.
Can I order this lavender travel balm set from overseas for someone in New Zealand?
Yes. You can order the Jet Lag Recovery Balm Pack from anywhere in the world and we'll deliver it to any address in New Zealand — just enter the recipient's NZ address at checkout. We only deliver within New Zealand, so it can't be sent to an address overseas.