Delivery & Shipping
Shipping rates are as follows:
Standard shipping within New Zealand is $7.80.
All orders placed via the Website over $85 have free domestic freight except bulk shipments.
If we receive your order on the weekend or on a public holiday, we will process your order on the next business day.
We do not ship internationally.
If you would like to send the gifts directly to the gift receiver, please enter your details in billing information and provide us with your gift receiver's details in shipping information. All our receipts are in electronic form, which means your gift receiver will not receive any billing information.
National Shipping Time Frames:
We use Aramex Courier and Pass the Parcel for New Zealand orders, which allows fast and reliable delivery to destinations across their comprehensive domestic network. Delivery times vary depending on a product's stock status and the intended delivery address.
For North Island orders Lavender Backyard Garden has a delivery target of 3 - 5 working days. For South Island and Rural address orders we have a delivery target of 5-7 working days.
Note: We will send you an email notification of your Aramex Courier / Pass the Parcel tracking number once your order is packed. If you didn't receive your tracking number, please contact with us via email firstname.lastname@example.org