Frequently Asked Questions
Q: When is the best time to visit Lavender Backyard Garden for full bloom?
Our lavender fields typically reach peak bloom from late December to early January, offering the most vibrant colour and fragrance around the New Year period. During the season, we share daily bloom updates and photos on our Instagram and Facebook pages—follow us for the latest information to help plan your perfect visit.
Q: Do I need a booking to visit?
No booking is required for general entry. However, group visits and professional photography sessions must be arranged in advance—please contact us for details.
Q: What are the entry fees or costs for picking?
A: Admission fees apply for general entry to the farm and vary depending on the stage of the season. For Pick-Your-Own, blueberries are priced by weight, while lavender is measured per bundle using our provided jar ring (fill the ring for one bundle). For the most up-to-date admission and picking rates, please visit our Lavender Farm Hours & Admission page or contact us.
Q: Can I pick my own lavender or blueberries?
Yes! Pick-Your-Own Lavender is available throughout the bloom season, and Pick-Your-Own Blueberries are available in season depending on weather and fruit availability. We post daily updates at the entrance and on our social media.
Q: What are your opening hours?
Our lavender fields are open daily from 9:00 AM to 5:00 PM between 1 December and Auckland Anniversary Day. Our farm shop begins operating from mid-November with variable hours before peak season. Please follow our social media for any holiday or weather updates.
Q: Are pets or drones allowed at the farm?
For the safety of our fields and visitors, pets are not allowed. You might meet our resident farm cat, Mr. Bubble, who serves as our Chief Pest Control Officer. Drones and aerial photography are not permitted during business hours to ensure the safety and privacy of all guests.
Q: Can I book a professional or commercial photoshoot at the farm?
Yes, but all commercial or professional photography must be booked in advance. This includes wedding photos, styled shoots, and any brand or promotional content. Please contact us with details to request permission and schedule your session.
Q: Can I take photos on the farm?
Yes! Visitors are welcome to take personal photos. For commercial or styled shoots, please contact us in advance to make a booking.
Q: Do you have a café on site?
We don’t have a traditional café, but we do have a coffee trailer on-site during the summer season. It serves real fruit ice cream, barista-made coffee, cold drinks, and light meals, all freshly prepared for our visitors. Please note that outside food is not permitted in the lavender or blueberry fields. We ask guests to enjoy any food and drinks only in the designated seating areas near the shop.
Q: Are there toilet facilities available at the farm?
Yes, we provide clean and regularly serviced portable loos for visitors during the open season. Our team checks and cleans these facilities throughout the day to ensure comfort and hygiene for all guests.
Q: Do you offer online shopping?
Yes! Our full range of lavender products, gifts, and skincare is available 24/7 online. We also offer scheduled farm pick-up during the off-season—just contact us to arrange.
Q: Can I have a picnic on your farm?
We kindly ask visitors not to picnic in the lavender or blueberry fields. This helps us protect the delicate plants, ensure the safety of all guests, and maintain the beauty of our fields for everyone to enjoy. You’re welcome to enjoy any food and drinks only in the designated seating areas near the shop.
Still have questions? Visit o r Farm Experience page for a full guide to hours, activities, directions, and what to expect when you arrive.